BRUSSELS (Reuters) - Over the past six
years, social networking has been the Internet's stand-out phenomenon,
linking up more than one billion people eager to exchange videos,
pictures or last-minute birthday wishes.
The sites, led by Facebook with more than
400 million users, rely in large part on people's willingness to share a
wealth of personal information with an ever-expanding network of
"friends," either ones they actually know and see from time to time, or
those they have met virtually through the Internet.
Members' eagerness to add contacts has given
the sites a powerful global reach, attracting users from 7 to 70 years
old, from skateboarders to investment bankers, and with them a deep and
potentially rich vein of targeted advertising revenue.
But at the same time it has concentrated
vast amounts of data -- telephone numbers and addresses, people's simple
likes and dislikes -- on the servers of a small number of companies.
In Facebook's case, the social networking
tsunami has spread in barely six years from the Harvard dorm room of
founder Mark Zuckerberg, 25, to envelope almost half a billion people --
enough to be the world's third most populous country.
That in turn has raised profound privacy
issues, with governments in Europe and North America and Asia concerned
about the potential for data theft, for people's identities to be mined
for income or children to be exploited via the Internet.
Data protection authorities from a range of
countries held a teleconference this week to discuss how they can work
together to protect what they see as a steady erosion of privacy, and
the European Union too is studying what role it can play.
They may not be able to hold the social
networking wave back, but policymakers are looking at what they can do
to limit what they see as the "Big Brother"-like role of some sites. A
showdown between privacy and Internet freedom is looming.
"We cannot expect citizens to trust Europe
if we are not serious in defending the right to privacy," Viviane
Reding, the European commissioner in charge of media and the information
society, said in a speech in January, laying out her concerns.
"Facebook, MySpace or Twitter have become
extremely popular, particularly among young people," she told the
European Parliament. "However, children are not always able to assess
all risks associated with exposing personal data."
PRIVACY, MEET THE WEB
The privacy debate has been around as long
as the Internet, but the explosive growth of social networking, and
deepening concern about the impact it may be having on social
interaction, has intensified discussion in recent months.
Incidents such as the Israeli soldier who
announced details of an upcoming military raid via Facebook, and the
murder conviction in Britain of a serial rapist who posed as a boy on
the site, have fueled the fears of both lawmakers and parents.
In 2009 and again this year, Canadian
authorities challenged Facebook's default privacy settings and its use
of personal information for targeted advertising. Norway filed
complaints after a year-long study of the site's terms and conditions.
Facebook has added fuel to the debate,
with the company deciding in December 2009 to substantially change its
privacy settings, effectively making members' profiles more openly
accessible unless users altered the settings themselves.
Zuckerberg explained the move in January,
saying social behavior was shifting as a result of the Internet and that
privacy was not the same now as it was even six years ago.
"People have really gotten comfortable not
only sharing more information and different kinds, but more openly and
with more people," he told an audience at a technology conference.
"That social norm is just something that
has evolved. We view it as our role in the system to constantly be
innovating and be updating what our system is to reflect what the
current social norms are," he said.
That
may well be the case -- and the trend for teenagers to share naked or
near-naked pictures of one another online or via mobile phones may
suggest mores are changing -- but privacy campaigners believe the slope
is getting too slippery.
Thomas
Nortvedt, the head of digital issues at the Norwegian Consumer Council, a
government body, sees Facebook's alteration of its privacy settings as a
turning point.
"The privacy
settings on Facebook have raised awareness on ... privacy as a whole,
not only by the people but also by the governments and the regulating
authorities," he told Reuters.
"They
see that this is, if not a problem, then at least a challenge and
something has to be done about it."
As
Canada's privacy commissioner, Jennifer Stoddart, told data protection
experts on Tuesday: "We want to send a strong message that you can't go
on using people's personal information without their consent... Do your
testing before, and make sure they comply with privacy legislation."
FACEBOOK'S GLOBAL TUG-OF-WAR
With government authorities raising their
concerns ever more loudly, Facebook and other sites have amended some of
their practices, or highlighted the range of measures they say they are
already taking to protect members' privacy and data.
As a result of the Canadian Privacy
Commission's investigation, Facebook agreed to adopt some
recommendations, including explaining why users have to provide their
date of birth at registration and introducing 'high', 'medium' and 'low'
privacy settings for user-published content.
But other recommendations -- such as
limiting the ability of third-party applications to pull non-essential
user information -- were not immediately applied. Though the Commission
was satisfied with Facebook's further proposed privacy changes as of
last August, a new investigation began this January in light of the
site's amendments to its privacy policy.
The
European Commission, the executive arm of the European Union and its
500 million citizens, does not regulate on privacy issues, leaving it up
to the EU's 27 member states, but it can issue guidelines or directives
for corporate practices.
In
February, the Commission unveiled its "Safer Social Networking
Principles for the EU," a voluntary pact involving 25 websites that
agreed to safety measures for users under 18, including making profiles
private and unsearchable by default.
But
the agreement was drawn up before Facebook announced the changes to its
privacy settings, a move that frustrated the EU.
"I can't understand that," Commissioner
Reding said on the EU's Safer Internet Day in February. "It's in the
interests of social network sites to give users control of their
privacy."
In the coming months,
Reding and her team are expected to study the activities of sites such
as Facebook and Google, which recently launched its own social network,
and pay close attention to any perceived privacy slippages.
Authorities in Canada, Spain, Germany,
Britain and the Netherlands are watching closely too.
Officials want to emphasize to users,
particularly young and vulnerable ones, that too much sensitive
information can easily be posted to sites, and can then be mined by
advertisers and third parties through applications like games or
quizzes.
No one wants to be seen be
legislating against the freedom and fun of the Internet. But watchdogs
also see privacy as an cornerstone of democratic societies that also
needs defending.
"What we're going
to do in the coming months and years is organize ourselves as
enforcement agencies in an international way," Jacob Kohnstamm, the
chairman of the Dutch Data Protection Authority, told privacy protection
chiefs this week.
"So that the gap
between the online market being global and the enforcement being
national is going to be filled up by actions like we start today."